What's New in QuickSupport



  • Full Control Over Sessions - Allow your partner to connect to your device by entering the code provided in the 'Join Session' box. You have complete control over access and can end the session whenever you choose.

  • Easy on Your Eyes and Battery - QuickSupport now features a dark mode for a more comfortable experience and improved battery life.

  • Rotate Your Screen with Ease - Whether vertical or horizontal, the app seamlessly adapts to your preferred orientation.

  • Get Onboard Quickly - Discover all the new UI features with our guided tour, making it easy to get started.

  • Improved Transparency - Connect only with users you trust. The app provides user details such as name, email, country, and license type to verify identity before granting access.

About QuickSupport


The QuickSupport app by TeamViewer allows you to receive instant IT support for your mobile, tablet, Chromebook, or Android TV. In just a few easy steps, QuickSupport enables your trusted remote partner to connect to your device to:



  • Provide IT support

  • Transfer files back and forth

  • Communicate via chat

  • View device information

  • Adjust Wi-Fi settings, and much more.

Connection Requests


QuickSupport can receive connection requests from any device, including desktops, web browsers, or mobile. TeamViewer applies the highest security standards to ensure you are always in control of granting access to your device and managing sessions.



How to Establish a Connection



  1. Open the app on your screen. Connections can't be established if the app is running in the background.

  2. Share your ID with your partner or enter a code into the 'Join Session' box.

  3. Accept the connection request every time. Without your explicit permission, the connection cannot be established.

Device Compatibility


QuickSupport is available to install on any device and model, including:



  • Samsung

  • Nokia

  • Sony

  • Huawei

  • Lenovo

  • Honeywell

  • Zebra

  • Elo

  • MobileBase

  • Fujitsu

  • Philips

  • Hisense

  • Doro

  • TCL

  • And many more!

Key Features



  • Trusted connections (user account verification)

  • Session codes for fast connections

  • Dark mode

  • Screen rotation

  • Remote control

  • Chat functionality

  • View device information

  • File transfer capabilities

  • App list management (Start/Uninstall apps)

  • Push and pull Wi-Fi settings

  • View system diagnostic information

  • Real-time screenshot of the device

  • Store confidential information in the device clipboard

  • Secured connection with 256 Bit AES Session Encoding

Quick Startup Guide



  1. Your session partner will send you a personal link to the QuickSupport application. Clicking the link will start the app download.

  2. Open the QuickSupport app on your device.

  3. You will see a prompt to join a session created by your remote partner.

  4. When you accept the connection, the remote session will begin.